EVENT
CIO Montreal Summit | February 20, 2018 | InterContinental Montreal - Montreal, QC, Canada
agenda
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Keynote Presentation
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Executive Visions
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Thought Leadership
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
Think Tank
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Roundtable
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Case Study
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Focus Group
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session 
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Vendor Showcase
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Executive Exchange
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Networking Session
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
Tuesday, February 20, 2018 - CIO Montreal Summit
8:00 am - 8:40 am
Registration and Networking Breakfast
8:40 am - 9:00 am
Welcome Address and Opening Remarks 
Presented by:
Eric Martin, Former CIO, Sanimax 
9:00 am - 9:30 am
Keynote Presentation
Governance, Compliance & Security: Three Keys to Protecting Your Business
Maintaining proper network and data-security compliance is an important concern for every organization. Noncompliance costs can cost your organizations an average of $9.5 million annually through fines, lost business and lawsuits. Printers - the grandfather of IoTs and one of the top-three endpoints on networks today - are still overlooked for governance, compliance and security. Dr. Kimberlee Ann Brannock uses real-world examples showing how organizations are still making printers low-hanging fruit that nefarious actors can use to compromise your network and data. Join this session to hear her best practices for meeting compliance and keeping printer endpoints off the radar.
Sponsored by:
HP Inc.
9:35 am - 10:00 am
Executive Exchange
Thought Leadership
DevOps: The New Movement Promising Speed, Agility & Predictability
The DevOps movement not only challenges traditional IT philosophies, organizational structures and processes, but also requires deep changes to culture.
What is DevOps? What are its core principles? How should leaders introduce DevOps into their organizations? What are the considerations around organization structure, processes, software tooling and culture?
Join Michael Cardy, Chief Strategist Red Hat, as he shares his research and practical insights of how Canadian enterprises have achieved DevOps successes.
Sponsored by:
Red Hat Canada Limited
10:05 am - 10:30 am
Executive Exchange
Think Tank
Cyber Criminality Challenges Driven from Digital Transformation
Digital technologies such as IoT, AR and VR are just some of the technologies driving digital transformation. However, these technologies and others are providing more and more opportunities (for cyber criminals) and challenges (for IT professionals) to deal with. We will discuss the current trends as well as share case studies of successful digital workplace implementations including how to deal with the inherent security risks of expanded accessibility to company resources.
Takeaways:
- Digital transformation provides new opportunities for cyber criminals.
- It is critical to recognize these new threats and have action plans in place to achieve the desired digital transformation.
Presented by:
Bertrand Milot, Vice President, Cybersecurity and IT Risk, Richter
10:30 am - 10:40 am
Morning Networking Coffee Break
10:45 am - 11:10 am
Executive Exchange
Thought Leadership
The Next Decade of IoT Disruption
If IoT will revolutionize business, we must still be in an early stage of that revolution now, and can still look forward to great changes in technology and business processes as it continues to mature. But worry not, most of us already have experienced a template of how IoT will mature, for we are currently living near the tail end of the last great disruptive technology-driven revolution: the revolution to mobility.
This session will present an Enterprise of Things Maturity Model that uses what we learned from the mobility revolution to anticipate changes to technology and, importantly, what it means to businesses as they mature. Attendees will also learn about the crucial and fundamental changes to cybersecurity that are still to come. How mature and secure is your IoT-powered business?
Sponsored by:
BlackBerry
11:15 am - 11:40 am
Executive Exchange
Executive Boardroom 
Hockey & ITSM: 6 Parallels & Recommendations for Service Desk Success
The Stanley Cup playoffs will be in full swing during the itSMF Professional Development Days and there are multiple similarities between successful hockey clubs and successful service desk teams. In this session we will begin with "where is the puck going" or what is coming in service management. We will discuss the challenges of not letting the club or service desk tool grow too old. The session will talk about speed, the need to go faster, and the impacts of lean, agile, and DevOps on ITSM and ITIL. Thinking of a goalie butterfly, we will consider the flexibility needed to meet the challenges identified above. We will then examine how Wayne Gretzky's "ninety percent of hockey is mental and the other half is physical" quote could apply to service management, and we will conclude with heart and culture. In each of these areas, we will provide corresponding recommendations for insuring the future success of your service desk.
Sponsored by:
Cherwell Software
11:45 am - 12:10 pm
Executive Exchange
Thought Leadership
Knowing is Half the Battle - Protecting Applications & Their Sensitive Data
Application security testing tools scan your code to reveal the long lists of known vulnerabilities, but not all are remediated before the next release-even with mature secure software development practices. Enterprises resort to using theoretical levels of criticality - not actual risks - to prioritize which accumulated vulnerabilities to fix and in what order. Many vulnerabilities often undergo an exception process and make it into protocol.
A real-time, embedded solution like Prevoty's runtime application self-protection RASP changes the game completely. Prevoty places an automated security mechanism at the front of the line - directly in the application's operating environment - to immediately lower risk and act as a compensating control at runtime.
As such, Prevoty-enabled enterprises see 98%+ of their known vulnerabilities mitigated instantly, reducing backlogs and expediting an otherwise cumbersome release process. Prevoty RASP detects live production attacks and generates real-time security event longs and reports. Security teams can then correlate pre production vulnerability scan results with Prevoty's runtime attack logs to go back, remediate based on actual risk - not just hypothetical threats. The result? Improved forensics.
Sponsored by:
Prevoty, Inc.
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12:15 pm - 1:25 pm
Working Lunch & Panel
CIOs/CISOs as the Consummate Communicator
Digital transformation is changing how you equip your employees and how your company interacts with customers. It is also changing the role of the CIO and CISO to be a business leader and internal sales leader for transformation. CIOs are now responsible for communicating strategies and recommendations to CxOs, boards and key stakeholders within a company. Join us, during lunch, for a passionate panel discussion with your peers as they share how they are successfully communicating internally to accomplish the company's goals.
Takeaways:
- CIOs must be great communicators, not only with their teams, but the rest of the organization.
- CIOs must learn the best ways to communicate clarity and urgency with boards and CXOs.
Panelists:
Mulualem Syoum, Chief Information and Communication Technology Officer, United Nations MFS
Sylvain Prevost, Chief Information Officer, Fairstone (Formerly Citigroup Canada)
Richard Gariepy, Director, Network & Infrastructure Security, CGI
1:30 pm - 1:55 pm
Executive Exchange
Think Tank
Machines Are Friends Not Foes: Cognitive Computing Accelerates the Journey
Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing and Augmented Reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.
Takeaways:
- New cognitive computing technologies can be unnerving and difficult to trust.
- Used properly, Data Scientists and others can use cognitive computing technologies such as AI, ML and AR to better prioritize the decisions we must make and make those decisions more effectively.
Presented by:
Rob Ersoni, Vice President, Information Technology & Security, Excelitas
2:00 pm - 2:25 pm
Executive Exchange
Think Tank
Digital Transformation Partners: What does a CMO or CRO want from a CIO?
While some digital transformation efforts are driven from a cost reduction or improved efficiency point of view, many are driven from a "top line" revenue growth perspective. Typically the CMO/Head of Marketing and the CRO/Head of Sales is tasked with finding ways to be competitive in an ever changing landscape and to find ways to grow market share and thus grow revenue. We will discuss the mindset of those tasked with growing revenue and how best to engage them as partners in your digital transformation journey.
Takeaways:
- Digital transformation is both about cost reduction and revenue growth.
- CIOs can accelerate digital transformation by partnering with marketing and sales leaders
Presented by:
Steve Dimmitt, Vice President, Marketing and Customer Success, CDM Media
2:30 pm - 2:55 pm
Executive Exchange
Think Tank
Data is the New Currency for the Digital Transformation Journey
If digital transformation is a journey, then data is the fuel that will transport your company from here to there. What data do you have access to? How can you make sense out of the data and thus make decisions from it? How does a company use data to be a disruptor and not a victim? And how do you secure that data to ensure that the digital transformation journey doesn't end prematurely?
Takeaways:
- Digital transformation without constant access to usable and reliable data will be a slow and arduous journey.
- Digital transformation exposes increasing amounts of data potentially vulnerable to cyber attacks and must be addressed.
Presented by:
Jennifer Charron, Senior Enterprise Architect, Workday
3:00 pm - 3:25 pm
Executive Exchange
Think Tank
CIO's & CISO's Got Talent: Finding, Growing & Retaining the Best People
While new technology and solutions can help CIOs and CISOs make more, faster and better decisions for an organization, nothing will take the place of a highly talented workforce. CIOs and CISOs need to be great recruiters of talent but even more importantly growing the skills and capabilities of their team providing engaging and challenging opportunities for people. Competitive compensation is important for retaining great talent but so is a work environment where individual growth and development are front of mind and not an after thought.
Takeaways:
- Highly skilled employees want an environment where they can grow their skills and feel appropriately challenged.
- Finding the best people, inside and outside of your company, and then providing a path to individual excellence is a key responsibility of CIOs and CISOs.
Presented by:
Richard Gariepy, Director, Network & Infrastructure Security, CGI
3:25 pm - 3:35 pm
Afternoon Networking Coffee Break
3:40 pm - 4:05 pm
Executive Exchange
Think Tank
Disrupt or Be Disrupted: The Digital Transformation Journey Has No Parking Lots
The seemingly ever expanding cadre of technological tools available to incumbent industry leaders are also available to myriad start-ups. Start-ups are using these new technologies to disrupt industries of all types, changing how customers think about tried and true industries. Disruption is found on every corner and it is critical for CIOs to lead their organizations in a way that make them as nimble as their competitors.
Takeaways:
- Technology enables companies, especially start-ups with no legacy infrastructure, to disrupt industries overnight.
- CIOs need to lead their companies in ways that disrupt before they are disrupted by others.
Presented by:
Jasba Simpson, Chief Technology and Information Officer, Groupe Dynamite
4:15 pm - 5:00 pm
What's the Next Stop On the Transformation Journey?
Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs where common issues can be addressed and success stories can be shared.
Takeaways:
- Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you.
- Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers.
Presented by:
Eric Martin, Former CIO, Sanimax
Mulualem Syoum, Chief Information and Communication Technology Officer, United Nations MFS
5:00 pm - 6:30 pm
Summit Happy Hour
Sponsored by:
HP Inc.